Privacy policy

PRIVACY POLICY

Last updated: June 26, 2026

LYVIN operates this store and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you with a curated shopping experience.

LYVIN is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our store, or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the handling of your personal data.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information (name, email, billing and shipping address)

  • Payment information (processed securely via payment providers)

  • Order information (purchased items, delivery details, returns)

  • Communication data (customer support messages)

  • Device and usage data (IP address, browser type, interaction data)

  • Account information (if applicable)

How We Collect Information

We collect personal information:

  • Directly from you (orders, forms, support requests)

  • Automatically via cookies and analytics tools

  • Through Shopify and integrated service providers

  • From shipping and payment partners

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide customer support

  • Communicate with you about orders or inquiries

  • Improve and optimize our store experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

We may also use aggregated data to improve our Services.

Sharing Your Information

We may share your personal information with:

  • Shopify (store infrastructure and processing)

  • Payment processors (to complete transactions)

  • Shipping and fulfillment partners

  • Service providers (analytics, support tools)

  • Legal authorities when required by law

We do not sell your personal information.

Shopify Relationship

Our store is hosted by Shopify.

Shopify processes personal information on our behalf and may also process certain data independently to improve its services.

To learn more, you can review Shopify’s Privacy Policy via Shopify’s official privacy portal.

Cookies and Tracking

We use cookies and similar technologies to:

  • Enable site functionality

  • Analyze traffic and performance

  • Improve user experience

  • Support marketing and advertising

You may disable cookies through your browser settings, but some features of the store may not function properly.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights (EU / GDPR)

If you are located in the EU, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at:

support@lyvin.shop

Data Security

We use reasonable technical and organizational measures to protect your personal data.

However, no method of transmission over the internet is 100% secure.

International Transfers

Your data may be processed outside your country, including outside the EU.

When this occurs, we use appropriate safeguards such as Standard Contractual Clauses where required.

Children’s Privacy

Our Services are not intended for individuals under the age of majority.

We do not knowingly collect personal information from children.

Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or your data, you can contact us at:

Email: support@lyvin.shop
Address: Am Strasserfeld 34A, 40627 DĂźsseldorf, Germany
(If applicable, update once business registration is finalized)

For the purpose of applicable data protection laws, LYVIN is the data controller of your personal information.

 

 

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